New Year Holidays Announcement
From December 27 (Sat) to January 4 (Sun), CYBER Gadget's user support, online shop, and other services will be closed for the New Year holidays.
| User Support | Online Shop | ||
|---|---|---|---|
| Email Inquiry | Email Inquiry | Shipping | |
| Our business hours are 10 am to 6 pm (JST). Shipping of our products is available only to Japan domestic. *Due to expected busy email inquiries, our replies may take longer than usual. |
|||
| Dec 26 (Fri) | Open* |
Open | Same-day shipping orders will be accepted until noon Dec 26 (JST). |
| Dec 27 (Sat) to Jan 4 (Sun) | Closed | Closed | Unavailable Orders received from Dec 26 afternoon to Jan 4 will be shipped in order on Jan 5 or later. |
| Jan 5 (Mon) | Open* | Open* | Available Depending on the condition, some orders may be shipped on Jan 6 or later. |
- Please also check the following notes. We appreciate your understanding:
- - We always accept your inquiry emails to our support and online shop but we may not be able to reply on the same day. We will reply to the inquiry emails received during the holidays in order from the next business day.
- - We will receive the products sent for repair or exchange on the next business day or later. Also, our support may take longer than usual.
- - Replies to your inquiries may take longer before and after the holidays.
- - We may take 14 business days or more for repair, exchange, and other services depending on the necessary work and how busy our support will be.